Admissions and Assessments
Our admissions pathway is being designed to provide a responsive, supportive, and person-centred experience from first contact onwards. Comprehensive assessments will help ensure every individual receives safe, effective, and appropriate care tailored to their needs.
This will include:
Medical, psychological, and physical health assessments
Assessment of addiction severity and detoxification needs
Collaborative care planning developed shortly after admission
How to Make a Referral
Local Authority Referral - If you are seeking to refer to our hospital, please email patient details to our secure email address: southernhill.hospital1@nhs.net and we will respond within 45 minutes with our decision confirming acceptance of your admission. Alternatively please call our referral telephone line 0333 220 6033. We will work with you to ensure a smooth and efficient referral and admission process.
Private Patient Referrals - For private patients, please telephone 0333 220 6033 and ask to speak to our private patients admissions coordinator to arrange an urgent consultation and potential admission. We accept both cash payers and those covered by PMI.
If you or a loved one are reaching out, Southern Hill Hospital’s Acute Inpatient Mental Health service will provide the urgent and comprehensive care you need.
Admission Procedures
Pre-Admission Coordination
Notification and Preparation: Upon receiving a referral, the Southern Hill Hospital admissions team is notified, and preparations for the patient’s arrival are initiated.
Patient Information: Detailed patient information, including medical history, current medications, and diagnostic results, is collected and reviewed by the clinical team.
Documentation and Communication
Electronic Medical Records (EPR): All patient information is documented in the hospital’s electronic medical records system. This ensures that the entire healthcare team has access to up-to-date information, facilitating coordinated care.
Families and Recovery: We understand the importance of family involvement and positive support networks throughout treatment and recovery. Southern Hill Hospital will encourage collaborative working with families and carers wherever appropriate, helping individuals maintain meaningful connections and support systems beyond discharge. Our visiting policies are made available to families.
Admission Criteria
Criteria for Acute Inpatient Mental Health Admission
Drug and Alcohol Addiction
Addiction with Mental Health Condition (dual diagnosis)
Substance Use Disorders requiring detox
Contact Information
For more information about Southern Hill Hospital or to speak with our admissions team, please contact us today.