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Admissions and Assessments

Our admissions pathway is being designed to provide a responsive, supportive, and person-centred experience from first contact onwards. Comprehensive assessments will help ensure every individual receives safe, effective, and appropriate care tailored to their needs.

This will include:

  • Medical, psychological, and physical health assessments

  • Assessment of addiction severity and detoxification needs, if coming to us for addiction treatment

  • Collaborative care planning developed shortly after admission

How to Make a Referral

  • NHS and Local Authority Referrals - If you are seeking to refer to our hospital, please email patient details to our secure email address: southernhill.hospital1@nhs.net and we will respond within 45 minutes with our decision confirming acceptance of your admission. Alternatively, please contact our Central Referrals Team on 0330 236 8231 or referrals@ihcm.co.uk

  • Private Patient Referrals - For private patients, please telephone 0330 236 8231 and ask to speak to our private patients admissions coordinator to arrange an urgent consultation and potential admission. We accept both self pay and those covered by Private Medical Insurance.


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Admission Procedures

Pre-Admission Coordination

  • Notification and Preparation: Upon receiving a referral, the Southern Hill Hospital admissions team is notified, and preparations for the patient’s arrival are initiated.

  • Patient Information: Detailed patient information, including medical history, current medications, and diagnostic results, is collected and reviewed by the clinical team.

Documentation and Communication

  • Electronic Medical Records (EPR): All patient information is documented in the hospital’s electronic medical records system. This ensures that the entire healthcare team has access to up-to-date information, facilitating coordinated care.

  • Families and Recovery: We understand the importance of family involvement and positive support networks throughout treatment and recovery. Southern Hill Hospital will encourage collaborative working with families and carers wherever appropriate, helping individuals maintain meaningful connections and support systems beyond discharge. Our visiting policies are made available to families.


Admission Criteria

Criteria for Acute Inpatient Mental Health Admission

Drug and Alcohol Addiction

Addiction with Mental Health Condition (dual diagnosis)

Substance Use Disorders requiring detox


Contact Information

For more information about Southern Hill Hospital or to speak with our admissions team, please contact us today.